Data Protection & Your Rights
demo games Privacy Policy
At demo games, your privacy is taken seriously. This Privacy Policy explains what personal information we collect from Philippine players, how we use it, who we share it with, and what rights you have over your own data. Please read this page carefully before registering an account.
How We Handle Your Personal Information
1. Information We Collect
When you register and use demo games, we collect certain personal information that is necessary to operate the platform and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect financial information such as your GCash number or bank account details when you make a deposit or request a withdrawal. During your sessions on the platform, we automatically collect technical data including your IP address, device type, browser version, and gameplay activity logs. We may also collect identity verification documents such as a government-issued ID when required for account verification. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties.
2. How We Use Your Information
The personal information we collect is used to create and manage your account, process deposits and withdrawals, verify your identity in line with Philippine anti-money laundering requirements, and provide customer support when you need assistance. We also use your data to monitor gameplay activity for responsible gaming purposes and to detect any suspicious or fraudulent behaviour on the platform. Technical data such as your IP address and device information helps us maintain platform security and improve the overall user experience for Filipino players. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited promotional messages without your consent. All data processing activities are carried out on a lawful basis and in accordance with applicable Philippine data protection legislation.
3. Sharing of Personal Data
demo games does not sell, rent, or trade your personal information to any third party for marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and game software suppliers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by law or by a competent Philippine authority to disclose your personal information, and we will comply with such lawful requests. If demo games undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We take all reasonable steps to ensure that any third party receiving your data maintains standards of data protection equivalent to our own.
4. Data Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive financial information is handled through certified payment gateways. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
5. Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, including anti-money laundering and gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory requirements. Technical logs and gameplay data may be retained for a shorter period unless they are relevant to an ongoing investigation or dispute. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you wish to request early deletion of your data, please contact our support team, and we will assess your request in accordance with our legal obligations.
6. Your Rights as a Data Subject
As a Philippine resident, you have specific rights over your personal data under applicable data protection law. You have the right to access a copy of the personal information we hold about you, to request correction of any inaccurate or incomplete data, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of data processing and to request that we restrict how we use your information while a complaint or query is being resolved. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe. We will never penalise you for exercising your data rights, and all requests are handled with full confidentiality.
7. Cookies and Tracking Technologies
demo games uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site so we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled. Analytical cookies help us understand which features are most used and where players encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more detailed information about the specific cookies we use, please contact our support team.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about this policy or about how your data is handled, please do not hesitate to reach out to our support team at the contact details provided below.
Quick Answers
Common Privacy Questions
Straightforward answers to what Philippine players most often ask about data and privacy on demo games.
Your Privacy Is Protected
We are committed to keeping your personal information safe and transparent. If you have any questions about this Privacy Policy or how demo games handles your data, visit our FAQ page or get in touch with our support team. Ready to play? Create your free account today.